Client Relationship Management for Recruiters
Client Relationship Management (CRM)
Competence and qualified candidates is the “One Thing” that will grow a profitable Talent Management (Recruiting) practice. For this reason…you should not leave the maintenance of these relationships to chance. Client Relationship Management (CRM) tools forces the Financial Services Recruiter to stay on top of the candidates’ needs thru reminders and ticklers about meetings, birthdays and candidates’ preferences. A great CRM also helps you track the dates you send out forms, completion of tests, assessment surveys and when you make follow-up phone calls.
Strategic Mistake
Recruiters often make the mistake of using agent, advisor and planner’s CRM to manage their recruiting activity. Sourcing manpower and womenpower for jobs in Financial Services requires us to use Recruiting CRM.
The Ideal CRM Solution for Recruiters
The ideal integrated staffing and recruiting software system would be web-based and combine front and back office functionality in one complete solution. This means that sales force automation and contact management is synergized into a flexible enterprise-staffing tool for current, contingency search or retained searches. Managing candidates and positions in a single, relational database give the Financial Services Recruiter powerful control over the entire recruitment process. Effective Recruiting CRM empowers the Financial Services Recruiter with the ability to sell candidates more effectively as well as manage the acquisition of new talent from sourcing to hiring.
Valued Added Features include:
- Web Dashboards and Advanced Web analytics to help visualize complex data and distribute it easily to key decision makers and gatekeepers.
- Applicant Tracking – Ease of tracking candidates from sourcing to hiring.
- Score Tracking – Intergrated seamless solution that tracks all accessment and qualification scoring in real time.
- Auto time stamps and counters that log if a candidate had called before, how many times called, and how the Financial Services Professional answered specific questions.
- The ability to track key job order stages and milestones by utilizing sales and automated process management features.
- Seamlessly integration of the company’s website allowing applicants to easily submit resumes, search, view and submit responses.
- Help for recruiters to find answers for questions posed by candidates.
- Scripts for recruiters to follow in the initial and follow-up sales calls.
- Complete history of activities with unlimited notes about each job order.
- The ability to use multiple search engines simultaneously, auto-filter results for resumes, and upload to the CRM service with one click!
- Social Network Integration: Search multiple systems simultaneously and upload all your network contacts with one click! (Facebook, Plaxo, LinkedIn, XING, and more)
- E-mail and SMS marketing campaign management modules: Tracking tools and landing pages on Website to maximize direct marking strategies.
- Graphical sales pipeline reports in real-time based on user-defined metrics.
The right recruiting CRM software system can help Financial Services Recruiters attract quality people to a great career in Financial Services.
Recruiting CRM Sources